Service Request Ticket - # 64146

Service Request Information

CONTACT Name Kirkpatrick, Janene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2017 01:04 PM
Department Creative Arts/Music Phone 88275
Location Email kirkpatj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20121099[Edit Inv] (opens in a new window) Bldg/Room MNB 112
Service Tag Description Dell UltraSharp U2212HM 21.5-in monitor w/AX510
Serial No. CN0D4FKG6418034K143L Location Math Student Lounge
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jul 10, 2017 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jul 10, 2017 04:25 PM 
Task reassigned to Giovanni Salazar.
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Gino Salazar Jul 10, 2017 04:01 PM 
We reinstalled sophos and scanned the computer for virus
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Yumin Chen Jul 10, 2017 03:51 PM 
Task reassigned to UCS Tech.
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Yumin Chen Jul 10, 2017 03:51 PM 
Fixed by one of UCS Techs
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Yumin Chen Jul 10, 2017 03:41 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Jul 10, 2017 01:04 PM 
Computer in the Werner lounge keeps opening up 
google search bar and typing on its own. User said 
it eventually stopped after she kept closing the 
tab
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