Service Request Ticket - # 64153

Service Request Information

CONTACT Name Rainey, Stacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2017 08:22 AM
Department Disability Access Services Phone 88305
Location Email raineys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130544[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WFCFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WFCFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AC:43

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jul 12, 2017 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jul 12, 2017 10:36 AM 
Lose connection after power outage. Internet 
Connection is back after while.
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Yumin Chen Jul 12, 2017 09:28 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Jul 12, 2017 08:28 AM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Jul 12, 2017 08:22 AM 
Stacey's internet on her desktop isn't working, 
shes tried reconnecting and unplugging the 
Ethernet cord
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