Service Request Ticket - # 64154

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2017 08:28 AM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130126[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9NBG8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 9NBG8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091491

Wired NIC B8:CA:3A:8A:E6:1E

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jul 12, 2017 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jul 12, 2017 10:36 AM 
Lose connection after power outage. Internet 
Connection is work after while.
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Yumin Chen Jul 12, 2017 09:28 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Jul 12, 2017 08:28 AM 
The internet on LaRon's computer isn't working. He 
let it go to sleep last night and it got shut off 
with the power outage.
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