Service Request Ticket - # 64162

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2017 12:32 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141192[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2ZYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2ZYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe CC 20** FULL SERIALIZED DESKTOP TRANSFERRED JULY2017 SR64287;

Wired NIC 98:90:96:D9:BA:8D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact xliu10@wou.edu 88925

Tracking

Entered by Date Memo
Chi Liu
Email

Public
Entered by Date Memo
Chi Liu Jul 12, 2017 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Chi Liu Jul 12, 2017 12:56 PM 
problem fixed
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Chi Liu Jul 12, 2017 12:37 PM 
Status changed from (5) Completed to (1) Pending
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Erika Enriquez Jul 12, 2017 12:34 PM 
Task reassigned to Chi Liu.
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Erika Enriquez Jul 12, 2017 12:34 PM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Jul 12, 2017 12:32 PM 
Jennifer tries to print from her computer but it 
doesn't print. There are nor error codes on 
printer or computer
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