Service Request Ticket - # 64172

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 13, 2017 11:44 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150775[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 63C5HC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 63C5HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:CC:DA


Wireless NIC 40:49:0F:06:20:4B

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jul 13, 2017 03:27 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jul 13, 2017 11:47 AM 
Task reassigned to Bradley Karkanen.
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Gino Salazar Jul 13, 2017 11:45 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Jul 13, 2017 11:44 AM 
Dawn had her laptop connected to the dock 
station then her monitor went out. She 
unplugged the laptop and can't get it to turn 
on. She tried to turn the dock station back on 
but the button lights up then turns off.
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