Status changed from (1) Pending to (5) Completed

Task reassigned to Peter Puettmann.

Alicia will be available at 12pm in RWEC 224

****This is an email****
Good morning!

I have a Dell Latitude E7250 touch screen 
laptop that is being weird. For the past three 
days, periodically when I type, I small grey-
ish bubble appears on the upper left corner 
causing the touch screen capabilities not to 
work. It also makes my cursor blink quickly and 
I have trouble even using the touch pad.

The bubble can be "pinched" away or I can  put 
my fingers on it and try to stretch it out so 
it goes away and sometimes this works. Other 
times, it causes a one inch square shape to 
appear and I have to do the same (pinch or 
stretch out). If I am successful, I can 
continue my work including some touch screen 
features, not not all of them. For example, if 
I can close the circle or square by touching 
them, I can usually touch tabs at the top to 
open them and work on items or read tabs but 
not all items on my screen are responsive to my 
touch. I might want to toggle back to Word or 
Google using the icons at the bottom but when I 
touch them, they don't open. I must use my 
cursor to open them. 

A few days ago, I tried to download Jing's 
newest version and I was unsuccessful but it 
was around this time that the bubble and square 
appeared. So, I uninstalled Jing hoping normal 
access to touch screen features would resume 
but to no avail. And, I still need Jing. 

Tuesday I can come to campus, if you have time 
to check out my laptop.

Thoughts and availability?

Thanks!

Alicia

Computer number 20150178

PS. I tried to touch the send part of this 
email but it was unresponsive so I'll need to 
use my cursor to click the send...not fun!