Service Request Ticket - # 64186

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2017 09:02 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120900[Edit Inv] (opens in a new window) Bldg/Room NS 115
Service Tag Description Xerox Phaser 4600/DT laser Printer
Serial No. XLT278145G Location

Model 4600/DT Hostname ns115b.wou.edu
Notes 55ppm, Network, 2X550 Sheet Input Tray, Automatic Two-Sided Printing, 110V IP:140.211.76.54 ***Under eConcierge** Ink/Toner Refill high capacity 106R01535 or standard capacity 106R01533

Wired NIC 00:00:AA:D8:86:76

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 17, 2017 02:20 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jul 17, 2017 02:20 PM 
Put it on static which fixed the issue.
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Brighton Bohnenkamp Jul 17, 2017 09:02 AM 
Printer located in NS 115b is getting error "DHCP 
server error" and nothing will print to it
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