Service Request Ticket - # 64220

Service Request Information

CONTACT Name Alapai, Valerie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2017 09:34 AM
Department Financial Aid Phone 88684
Location Email alapaiv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110975[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523S148M Location PDR
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jul 20, 2017 11:58 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jul 20, 2017 11:58 AM 
Was able to find the correct resolution settings.
She wrote them down if they somehow change again.
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Chi Liu Jul 19, 2017 11:55 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Jul 19, 2017 11:39 AM 
Status changed from (5) Completed to (1) Pending
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Brighton Bohnenkamp Jul 19, 2017 11:39 AM 
Valerie is still having problems with the display 
on one of her programs
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Chi Liu Jul 19, 2017 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Chi Liu Jul 19, 2017 09:52 AM 
Task reassigned to Chi Liu.
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Brighton Bohnenkamp Jul 19, 2017 09:34 AM 
Valerie needs help setting up resolution on her 
monitors. She is at the front desk of the 
financial aid office
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