Service Request Ticket - # 64284

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2017 02:01 PM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150101[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag CJ6T952 Description Dell Chromebook 11, Intel Celeron-Baytrail-M, 4GB
Serial No. CJ6T952 Location SEP Student Checkout

CPU Intel Celeron-N2840 Processor


OS Chrome OS Software NO Office, Students will use Google Drives and Google Apps

Wireless NIC CC:3D:82:CE:34:70

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jul 24, 2017 01:28 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jul 24, 2017 01:28 PM 
The powerwash that Marshall did was enough to fix
the problem. If it happens again just powerwash it
again.
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Peter Puettmann Jul 21, 2017 02:32 PM 
Task reassigned to Peter Puettmann.
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Erika Enriquez Jul 21, 2017 02:01 PM 
****This is an email****
I have a Chromebook (20150101) that could not 
turn on wifi. I've done a Powerwash, but am still 
having issues
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