Service Request Ticket - # 64293

Service Request Information

CONTACT Name Burcham, Christyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2017 10:52 AM
Department Human Resources Phone 89343
Location Email burchamc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161083[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTFJNHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC DC:A9:04:85:DD:47


Bluetooth NIC DC:A9:04:8C:06:AB

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
John Rushing Aug 24, 2017 08:05 AM 
Computer moved in Active Directory.
 Add Attachment
Shina Oladiti Aug 23, 2017 04:07 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Shina Oladiti Aug 23, 2017 04:07 PM 
Setup completed and i picked up the loaner
assigned to her.
 Add Attachment
Shina Oladiti Aug 22, 2017 11:52 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Shina Oladiti Aug 22, 2017 11:52 AM 
8/23/17,3:00pm.
 Add Attachment
Shina Oladiti Aug 22, 2017 11:50 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Aug 02, 2017 03:01 PM 
Task reassigned to UCS Tech.
 Add Attachment
Shina Oladiti Aug 02, 2017 01:51 PM 
Sent email for availability.
 Add Attachment
Bradley Karkanen Aug 01, 2017 04:21 PM 
Back on new equipment shelf
 Add Attachment
Bradley Karkanen Aug 01, 2017 01:29 PM 
On standup desk being added to JAMF and having 
software and updates installed.
 Add Attachment
Courtney Croy Jul 24, 2017 10:52 AM 
NEW EQUIP SETUP: An Apple MacBook Pro laptop W# 
20161083[Edit Inv] is to be set up for New Hire Chrys Burcham in 
RWEC TBA. The best way to contact is through email. This is 
located in ITC 008 on the counter across from the storage 
wall.
 Add Attachment