Service Request Ticket - # 64306

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 25, 2017 11:30 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130862[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4407V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4407V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:E0:29

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 25, 2017 12:26 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Jul 25, 2017 12:26 PM 
Completed!
 Add Attachment
Megan Thibeault Jul 25, 2017 11:34 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Brighton Bohnenkamp Jul 25, 2017 11:30 AM 
Contact Info: Spencer Luther
Add Attachment
Public
Brighton Bohnenkamp Jul 25, 2017 11:30 AM 
Spencer Luther in Gentle house 107 is having 
troubles accessing files on his I drive. He gets 
logged in but can't see the things he needs to 
click on to get to "invoices".
Add Attachment