Service Request Ticket - # 64326

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2017 01:05 PM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101373[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870 DN Printer
Serial No. XFL020415 Location PDR

Model 8870/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord Ink/Toner Refill

Wired NIC 00:00:AA:E4:63:04

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 27, 2017 09:14 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jul 27, 2017 09:14 AM 
The print head on this printer is broken. Its 
out of warranty and out of its life cycle.

Needs to be replaced. I have emailed Hamid 
about this.
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Brighton Bohnenkamp Jul 26, 2017 01:05 PM 
****This is an email****
Our Xerox color printer in NS106 is not 
working.  I have shut it down, started it and I 
can’t figure out what’s wrong.  UCS number for 
it is 20101373[Edit Inv].
 No error codes, nothing is happening anymore 
with it
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