Service Request Ticket - # 64338

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 28, 2017 09:16 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120861[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3250 D Mono Laser Printer
Serial No. MXV107150 Location PDR

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity PRINT MAINT: Xerox 3250 Transfer Roller, VISA2015005432, JUNE2016 Ink/Toner Refill
TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jul 31, 2017 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jul 31, 2017 08:06 AM 
Bad Toner cartridge
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Erika Enriquez Jul 28, 2017 11:41 AM 
They replaced the cartridge and it seems to be 
working, I asked if they wanted me to close out 
the ticket. Waiting for a reply.
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Bradley Karkanen Jul 28, 2017 11:40 AM 
Task reassigned to Bradley Karkanen.
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Erika Enriquez Jul 28, 2017 09:16 AM 
****This is an email****

My printer 20120861[Edit Inv] prints unwanted marks on 
every page I print. I had a new roller installed 
about a year ago.
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