Service Request Ticket - # 64346

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2017 08:44 AM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101168[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55MVFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007;TRANSFERRED TO W#20150667 SR63881 AUG2017--Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop JUNE2017-APRIL2018 SR#63879

Wired NIC BC:30:5B:DA:AB:E6

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 31, 2017 01:43 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jul 31, 2017 01:43 PM 
Task completed!
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Bradley Karkanen Jul 31, 2017 01:27 PM 
Task reassigned to Adeshina Oladiti.
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Bradley Karkanen Jul 31, 2017 09:08 AM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Jul 31, 2017 08:44 AM 
****This is an email****
Good Morning,
 
Can you tell me if there is an issue with our 
connections this morning?  I did my “update” 
but my computer is extremely slow and banner 
won’t open up. (Friday, my computer started 
slowing down, would hardly open up exel, 
etc…..)
 
Thank you,
Cinda
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