Service Request Ticket

Service Request Information

CONTACT	Name	Lin, Chien-Chun	Date	Aug 01, 2017 11:28 AM
	Department	Deaf Studies and Professional Studies	Phone	89305
	Location		Email	linc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170141 (opens in a new window)	Bldg/Room	RWEC 141
	Service Tag	F6LHHK2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	F6LHHK2	Location	12/31/2024 gave it to David Kunz
	CPU	Unknown
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	50:9A:4C:53:53:AC

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	ychen13@wou.edu	889285

Entered by	Date	Memo
Yumin Chen			Email Public
Entered by	Date	Memo
Yumin Chen	Aug 11, 2017 04:56 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yumin Chen	Aug 11, 2017 04:56 PM	Delivered and installed.	Add Attachment
Yumin Chen	Aug 11, 2017 08:07 AM	Task reassigned to Yumin Chen.	Add Attachment
Yumin Chen	Aug 11, 2017 08:05 AM	Scheduled at 4PM Friday.	Add Attachment
Shina Oladiti	Aug 02, 2017 03:02 PM	Task reassigned to UCS Tech.	Add Attachment
Yumin Chen	Aug 02, 2017 12:23 PM	**This is an outgoing email** Hi Chien-Chun, This is Yumin from UCS, your both mac and pc are ready to delivery now. What time is for me to come to delivery and install? Thanks, Yumin Chen	Add Attachment Public
Yumin Chen	Aug 02, 2017 12:06 PM	Imaging on the ITC007 counter	Add Attachment
Courtney Croy	Aug 01, 2017 11:28 AM	NEW EQUIP SETUP: A PC Desktop station CPU W#20170141 and monitor W#20170142 are to be set up and delivered for Dr. Chien-Chun Lin in RWEC141 as a secondary station. She has another SR associated with her SR64294 for set up and delivery of an Apple laptop. Please contact her via email and use Kathy Heide as a secondary contact if need-be. The new equipment is located in ITC 008 on the counter across from the storage wall.	Add Attachment