Service Request Ticket - # 64365

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2017 09:22 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Aug 07, 2017 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Aug 07, 2017 08:06 AM 
Printer is work.
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Yumin Chen Aug 02, 2017 02:43 PM 
Printers were connect and print. Waiting for the 
person come.
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Yumin Chen Aug 02, 2017 11:06 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Aug 02, 2017 09:23 AM 
Contact Info: Caitlin Castillo, ccastillo14@mail.wou.edu,
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Public
Brighton Bohnenkamp Aug 02, 2017 09:22 AM 
****This is an email****
Hi there. My name is Caitlin Castillo and I am 
one of the temps for Piper in the biology 
department. The computer in my office (NS 118) 
is not set up to any printer on the MASH 
network. Could someone come over to help set 
that up sometime this week or next? 

I have tried to add a network printer through 
the control panel and it will not let me. The 
message reads "Network discovery and file 
sharing are turned off." I have tried to change 
that but I do not have administrator access as 
is necessary.

Thanks,
Caitlin
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