Service Request Ticket

Service Request Information

CONTACT	Name	Stutzenberger, Amy	Date	Aug 02, 2017 10:28 AM
	Department	Social Science	Phone	88953
	Location		Email	stutzenbergera@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20130386 (opens in a new window)	Bldg/Room	MA NOT FOUND SHE left and is no longer employeed
	Service Tag	CP9QSY1	Description	Dell XPS 12 Ultrabook-Intel Core i7-Windows 8-8GB
	Serial No.	CP9QSY1	Location	wAmy Stutzenberger, was TT CJ replaced by Sakiyama
	CPU	Intel Core i7-4500U(1.8GHz(4M ,to 3.0GHz turbo)
	OS	Windows 8 Pro, 64 bit	Software	MS office Pro Plus 2013 from P0092151; SPSS licensing from W#20131105-- TRANSFERRED TO AMY newer station. SPSS Statistics Campus Edition Standard Authorized User V 22(site license)
	Wireless NIC	5C:51:4F:21:26:D1
	Bluetooth NIC	5C:51:4F:21:26:D2

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Aug 02, 2017 11:58 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Aug 02, 2017 11:58 AM	Task completed.	Add Attachment
Shina Oladiti	Aug 02, 2017 11:58 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Brighton Bohnenkamp	Aug 02, 2017 10:35 AM	**This is an email** I am already out of town for the summer, and need to use SPSS. Is this something that can be renewed without having the laptop there? My cellphone number is 502-376-3299 Amy	Add Attachment
Brighton Bohnenkamp	Aug 02, 2017 10:28 AM	**This is an email** Good evening, I am following up to my request/communications above. My SPSS license expires tomorrow, and I am not currently in town. I need to have access to SPSS, so I am hoping that my license can be renewed at a distance. Best, Amy	Add Attachment