Service Request Ticket

Service Request Information

CONTACT	Name	Carrillo-Garcia, Adriana	Date	Aug 02, 2017 01:59 PM
	Department	Admissions Office	Phone	89366
	Location		Email	carrilloa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140002 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8570DNM Printer
	Serial No.	XFN186948	Location	PDR
	Model	8570DNM	Hostname
	Notes	Print Resolution 2400 FinePoint, 40 ppm Black and Color, Ethernet, Automatic Duplex Print, Input Capacity 625 Sheets, Monthly Duty Cycle 85,000 Images, Internal Memory 512 MB standard and 2GB Max, Solid Ink Color Technology [PAGEPACK PRINTER] PIN: 4416	Ink/Toner Refill	Xerox - 108R00929 Colorqube Ink Black Cartridges (2 Sticks), Xerox - 108R00926 Colorqube Ink Cyan Cartridges (2 Sticks), Xerox - 108R00927 Colorqube Ink Magenta Cartridges (2 Sticks), and Xerox - 108R00928 Colorqube Ink Yellow Cartridges (2 Sticks)
	Wired NIC	9C:93:4E:53:AB:E9

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Aug 02, 2017 03:04 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Aug 02, 2017 03:04 PM	Done!	Add Attachment
Shina Oladiti	Aug 02, 2017 02:36 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kyle Arthenayake	Aug 02, 2017 01:59 PM	I was wondering if I can get more ink for our printer? The number on the printer is 20140002 I'm in the APSC building room 201	Add Attachment
Kyle Arthenayake	Aug 02, 2017 01:59 PM	The colors I need are: #1(orange/yellow), #2(blue), and #3 (pink).	Add Attachment