Service Request Ticket - # 64385

Service Request Information

CONTACT Name Malkewitz, Keven   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2017 08:49 AM
Department Business/Economics Division Phone 88718
Location Email malkewik@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130551[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334JDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0092993, TRANSFER to W#20180641 SR#_ SPSS v21 for MAC upgraded to SPSS v23 for MAC Aug2015 SR(from Student Tech Site license), Adobe Acrobat Pro 10 for MAC

Wired NIC 68:5B:35:B2:7B:45


Wireless NIC 60:03:08:EB:AA:FE


Bluetooth NIC 60:03:08:EB:AA:FF

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Aug 03, 2017 09:45 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Aug 03, 2017 09:45 AM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Aug 03, 2017 08:51 AM 
He is in HWC 204
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Brighton Bohnenkamp Aug 03, 2017 08:50 AM 
Keven's computer won't power down and he is having 
trouble with his wireless mouse connecting
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