Service Request Ticket - # 64387

Service Request Information

CONTACT Name Smith, Marsha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2017 09:03 AM
Department Facilities Services Phone 88079
Location Email smithma@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130463[Edit Inv] (opens in a new window) Bldg/Room ITC 015
Service Tag Description Xerox Phaser 3610/DN Laser Printer
Serial No. A4T021190 Location Classroom Support Office

Model 3610/DN Hostname it-jaguar
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d MAINT: Smart Kit Drum Cartridge #113R00773 from P0096040 NOV2014; IP: 140.211.116.101 Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:23:FA:4D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Aug 03, 2017 01:31 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 03, 2017 11:52 AM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Aug 03, 2017 09:03 AM 
The printer is not working and giving a "status 
needs trouble shooting printer error" message
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