Service Request Ticket

Service Request Information

CONTACT	Name	Horsey, Rip	Date	Aug 07, 2017 04:28 PM
	Department	Campus Recreation/HWC	Phone	89535
	Location		Email	horseyr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170196 (opens in a new window)	Bldg/Room	HWC 110
	Service Tag		Description	Xerox Phaser 6510/DN Laser Printer
	Serial No.	S4AV755072	Location	for use by Campus Recreation
	Model	6510/DN	Hostname	spandex.wou.edu
	Notes	Up to 1200 x 2400 dpi resolution 30ppm (B&W)/30ppm (color) built-in automatic two-sided printing on DN model 300sheet(s) Capacity via 250-Sheet Input & 50-Sheet Bypass Trays additional 250 sheet tray is optionally available Letter(8.5 x 11in) & Legal (8.5 in x 14 in) Maximum Print Size: 8.5 x 14" /Minimum Print Size: 3 x 5" 10/100/1000Base-T Ethernet, USB 3.0; IP ADDRESS:140.211.78.64	Ink/Toner Refill	106R03473 Standard Capacity Cyan Print Cartridge(1000 Pages), 106R03474 Standard Capacity Magenta Print Cartridge(1000 Pages), 106R03475 Standard Capacity Yellow Print Cartridge(1000 Pages), 106R03476 Standard Capacity Black Print Cartridge (1000 Pages)
	Wired NIC	9C:93:4E:6C:8A:54

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Aug 11, 2017 09:45 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Aug 11, 2017 09:45 AM	all setup!	Add Attachment
Megan Thibeault	Aug 11, 2017 07:43 AM	emailed Paul for mac addy change	Add Attachment
Megan Thibeault	Aug 10, 2017 08:30 AM	emailed Rip	Add Attachment
Courtney Croy	Aug 08, 2017 03:21 PM	Task reassigned to Megan Eichler.	Add Attachment
Courtney Croy	Aug 08, 2017 03:21 PM	The Printer will be a networked printer and is now located on the counter across from the storage wall.	Add Attachment
Courtney Croy	Aug 07, 2017 04:28 PM	NEW EQUIP SETUP: A Xerox Phaser Printer W#20170196 is to be set up and delivered for HWC110. The contact for this order is Rip Horsey. The printer is located in ITC 008 on the floor at the end of my counter.	Add Attachment