Service Request Ticket - # 64425

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2017 01:55 PM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120893[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8570/DT Color Printer
Serial No. XFN156535 Location PDR

Model 8570/DT Hostname sa-sully.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 2X525 Letter/Legal Input Tray, Two-Sided Printing, IP: 140.211.118.59 Ink/Toner Refill

Wired NIC 9C:93:4E:1E:50:3A

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Aug 09, 2017 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Aug 08, 2017 02:13 PM 
Task reassigned to Bradley Karkanen.
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Bradley Karkanen Aug 08, 2017 02:13 PM 
Task reassigned to UCS Tech.
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Bradley Karkanen Aug 08, 2017 02:13 PM 
Has Error 91, 720.00:9164
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Bradley Karkanen Aug 08, 2017 01:59 PM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Aug 08, 2017 01:55 PM 
****This is an email****
Hello:

RE:  Xerox printer, WOU # 20120893[Edit Inv]

Color Cube 8570 in our office (Vice Pres. for 
Student Affairs) shut-off itself.  There was an 
error message on the screen just prior to 
shutting off.  Last time (about a year ago) it 
was the cylinder shaped thing inside door 
labeled D.

Our office is in WUC 203 when you get an 
opportunity to help us.  

At this moment we are good without our "Sully."
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