Service Request Ticket - # 64438

Service Request Information

CONTACT Name Moreno, Camarie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2017 09:37 AM
Department VP Finance & Administration Phone 89302
Location Email morenoc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141211[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7V4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7V4NV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#

Wired NIC 98:90:96:DA:5B:31

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 10, 2017 10:52 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 10, 2017 10:52 AM 
Reset the print key to default settings and it worked.
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Megan Thibeault Aug 10, 2017 09:39 AM 
Task reassigned to Adeshina Oladiti.
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Erika Enriquez Aug 10, 2017 09:37 AM 
Unable to print using the print key. She is
receiving the error operation not supported. Not
working for all printers she tries to print to.
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