Service Request Ticket - # 64496

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2017 02:46 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130734[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35D6M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35D6M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:9C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 11, 2017 03:12 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 11, 2017 03:12 PM 
Dave cleared the printer.
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Shina Oladiti Aug 11, 2017 09:38 AM 
The printer is cleared and it should be working
fine now.
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Megan Thibeault Aug 10, 2017 03:08 PM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Aug 10, 2017 02:46 PM 
sue can't print from banner, not showing a job 
exists. She would also like another printer added 
to the computer while a tech is there.
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