Service Request Ticket - # 64500

Service Request Information

CONTACT Name McMillan, June   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2017 08:06 AM
Department Admissions Office Phone 88197
Location Email mcmillanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141235[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JLTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JLTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:47:2D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Aug 14, 2017 08:31 AM 
Status changed from (1) Pending to (5) Completed
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Paul Lambert Aug 14, 2017 08:31 AM 
switch did not come back after power outage. 
Rebooted switch.  It works now
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Paul Lambert Aug 14, 2017 08:31 AM 
Task reassigned to Paul Lambert.
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Paul Lambert Aug 14, 2017 08:31 AM 
switch did not come back after power outage. 
Rebooted switch.  It works now
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Brighton Bohnenkamp Aug 14, 2017 08:06 AM 
The computer at the receptionist desk and at least 
one other in the admissions office won't connect 
to the internet. It says "some drives are not 
reconnecting"
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