Service Request Ticket - # 64556

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2017 10:50 AM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150668[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 9RN2JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN2JB2 Location PDR room

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:CC:C2

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 24, 2017 01:01 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 24, 2017 01:01 PM 
Setup completed!
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Shina Oladiti Aug 18, 2017 09:24 AM 
sent an email for availability.
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Shina Oladiti Aug 18, 2017 09:21 AM 
***************************
Please update in AD
***************************
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Shina Oladiti Aug 18, 2017 09:21 AM 
Gave admin-right to the user.
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Shina Oladiti Aug 18, 2017 09:20 AM 
Prepped and ready to be delivered. It is back on
the inventory counter.
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Shina Oladiti Aug 16, 2017 04:10 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Aug 16, 2017 04:10 PM 
Imaging in progress......
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Courtney Croy Aug 14, 2017 10:50 AM 
GFA EQUIP SETUP: A Dell CPU W#201560668 and Monitor 
W#20141062[Edit Inv] are to be setup and delivered for Claudia 
Costagliola in Todd 345. These will be replacing 
W#20110950[Edit Inv] and 20111067[Edit Inv] in Todd in room 334 but new 
equipment is to be set up in Todd 345. Contact is Karen 
Bednarowski because Claudia is currently out of the country. 
She would like data moved please. The new equipment is 
located in ITC in the hallway on the GFA rack against the 
wall.
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