Service Request Ticket - # 64557

Service Request Information

CONTACT Name Palmer, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2017 11:11 AM
Department Facilities Services Phone 88048
Location Email palmerb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150655[Edit Inv] (opens in a new window) Bldg/Room SAC 112
Service Tag B419GC2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. B419GC2 Location Sharon Price - replaced 20040973 - NOT GFA

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:05:C1:5A


Wireless NIC E4:B3:18:56:A1:2B


Bluetooth NIC E4:B3:18:56:A1:2F

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 18, 2017 10:15 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 18, 2017 10:15 AM 
Brian came in to pick it up.
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John Rushing Aug 18, 2017 10:07 AM 
Moved in Active Directory
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Shina Oladiti Aug 16, 2017 09:50 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Aug 16, 2017 09:42 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 16, 2017 09:41 AM 
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Please update in AD
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Shina Oladiti Aug 16, 2017 09:38 AM 
It is back on the counter across the wall storage.
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Shina Oladiti Aug 16, 2017 09:38 AM 
Prepped and ready to be delivered.
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Shina Oladiti Aug 14, 2017 05:00 PM 
Imaging......
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Tricia Flaherty Aug 14, 2017 03:26 PM 
If Brian doesn't Have the old Laptop W#20111078[Edit Inv] then see 
the Facility Services Director Michael Smith as he had it at 
one point in the replacement process
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Tricia Flaherty Aug 14, 2017 12:05 PM 
Task reassigned to New Equip. Setup.
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Courtney Croy Aug 14, 2017 11:11 AM 
GFA EQUIP SETUP: A Dell laptop W#20150655[Edit Inv] is to be set 
up and delivered for the new HVAC Laptop. it will be 
replacing W#20111078[Edit Inv]. The contact for the order is Brian 
Palmer. The new laptop is located in ITC 008 on the counter 
across from the storage wall.
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