Service Request Ticket - # 64558

Service Request Information

CONTACT Name Thew, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2017 11:26 AM
Department Athletics Phone 88343
Location Email thewc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160931[Edit Inv] (opens in a new window) Bldg/Room HWC 122A
Service Tag 150XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 150XKH2 Location Alyssa Asay

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0F:F0

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 16, 2017 12:30 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 16, 2017 12:29 PM 
Setup completed and everything is working fine.
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Shina Oladiti Aug 16, 2017 12:29 PM 
Task reassigned to Adeshina Oladiti.
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Yumin Chen Aug 16, 2017 12:22 PM 
****This is an outgoing email****
Hello Chris, 
 
 
We have your NEW EQUIP SETUP: Deliver Dell 
OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4 to 
Health and Wellness 122A is ready to be 
delivered and set up.  To prepare, if this 
delivery is replacing an existing station, 
please ensure that you move all of your files 
from that machine onto your H: drive or 
otherwise back them up.  Anything left on an 
old machine will not be accessible from your 
new one.  If you have any questions or need 
help backing up your data, please email me back 
or call our office at 8-8925. 
 
Once that is complete, we can set up your new 
equipment.  Please let us know your 
availability for the next few business days so 
that we can schedule a time to set it up with 
you.
 
Thank you and have a wonderful day,
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Public
Yumin Chen Aug 15, 2017 12:30 PM 
Email sent for availability
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Yumin Chen Aug 15, 2017 12:25 PM 
Task reassigned to Yumin Chen.
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Yumin Chen Aug 14, 2017 02:24 PM 
Imaging...
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Courtney Croy Aug 14, 2017 11:26 AM 
NEW EQUIP SETUP: A Dell CPU W#20160931[Edit Inv] and Monitor 
W#20161190[Edit Inv] are to be setup and delivered for Chris Thew in 
Health and Wellness 122A. These will be replacing Cpu 
W#20091511[Edit Inv] and monitor W#20040716[Edit Inv]. The new equipment 
is located in ITC 008 on the counter across from the storage 
wall.
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