Service Request Ticket - # 64559

Service Request Information

CONTACT Name Kidd, Kurtis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2017 11:31 AM
Department Athletics Phone 88343
Location Email kiddk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160932[Edit Inv] (opens in a new window) Bldg/Room NPE 107
Service Tag 15C5LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15C5LH2 Location Sara Gordon

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0B:0C

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 16, 2017 12:31 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 16, 2017 12:31 PM 
Setup completed and everything is working fine. It
had also been updated in AD
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Chi Liu Aug 16, 2017 12:28 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Aug 16, 2017 12:27 PM 
Task reassigned to Chi Liu.
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Yumin Chen Aug 15, 2017 12:30 PM 
Email sent for availability
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Yumin Chen Aug 15, 2017 12:26 PM 
Task reassigned to Yumin Chen.
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Yumin Chen Aug 14, 2017 02:25 PM 
Imaging...
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Courtney Croy Aug 14, 2017 11:31 AM 
GFA EQUIP SETUP: A Dell CPU W#20160932[Edit Inv] and Monitor W#20161191[Edit Inv] are to be setup and 
delivered for Bo Johnson in New PE 107. These will be replacing Cpu W#20090547[Edit Inv] and 
monitor W#20070572[Edit Inv]. The new equipment is located in ITC 008 on the counter across from 
the storage wall. The contact for the order will be Kurtis Kidd.
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