Service Request Ticket

Service Request Information

CONTACT	Name	Kidd, Kurtis	Date	Aug 14, 2017 11:33 AM
	Department	Athletics	Phone	88343
	Location		Email	kiddk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160933 (opens in a new window)	Bldg/Room	NPE 106
	Service Tag	155XKH2	Description	Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
	Serial No.	155XKH2	Location	Alysaa Asay, Head Athletic Trainer
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER:
	Wired NIC	50:9A:4C:46:0B:7E

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Aug 16, 2017 12:30 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Aug 16, 2017 12:30 PM	Setup completed and update to AD.	Add Attachment
Shina Oladiti	Aug 15, 2017 12:30 PM	******************************** Please update in AD ********************************	Add Attachment
Shina Oladiti	Aug 15, 2017 12:30 PM	Sent an email for availability.	Add Attachment
Shina Oladiti	Aug 15, 2017 12:25 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Aug 15, 2017 12:24 PM	Running windows update. All other installations are done and it would be ready after windows update.	Add Attachment
Yumin Chen	Aug 14, 2017 02:25 PM	Imaging...	Add Attachment
Courtney Croy	Aug 14, 2017 11:33 AM	GFA EQUIP SETUP: A Dell CPU W#20160933 and Monitor W#20161192 are to be setup and delivered for Alysaa Asay in New PE 107. These will be replacing Cpu W#20090932 and monitor W#20090978. The new equipment is located in ITC 008 on the counter across from the storage wall. The contact for the order will be Kurtis Kidd.	Add Attachment