Service Request Ticket - # 64570

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 15, 2017 08:09 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130614[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag GYB2YY1 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. gyb2yy1 Location Going to PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0093413

Wired NIC F0:1F:AF:68:A1:2F


Wireless NIC 0C:8B:FD:EE:09:0D


Bluetooth NIC 0C:8B:FD:EE:09:11

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 17, 2017 08:28 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 17, 2017 08:28 AM 
Delivered
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Peter Puettmann Aug 15, 2017 04:14 PM 
Task reassigned to Giovanni Salazar.
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Chi Liu Aug 15, 2017 04:12 PM 
reimaging and updates are done.
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Chi Liu Aug 15, 2017 01:42 PM 
reimaging
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Gino Salazar Aug 15, 2017 10:57 AM 
Task reassigned to UCS Tech.
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Gino Salazar Aug 15, 2017 10:57 AM 
Laptop and laptop bag are on Gino's desk.
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Bradley Karkanen Aug 15, 2017 08:15 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Aug 15, 2017 08:09 AM 
****This is an email****
Hello,

Could you pick up the above laptop from my 
office TH103?  I would like to have the laptop 
re-imaged and returned to me for reassignment.  

Thank you,
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