Service Request Ticket - # 64575

Service Request Ticket - # 64575

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Service Request Information

CONTACT	Name	Cannon, Melissa	Date	Aug 15, 2017 11:19 AM
	Department	Behavioral Sciences Division	Phone	88512
	Location		Email	cannonm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170210 (opens in a new window)	Bldg/Room	TODD 305
	Service Tag	2KH4JK2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	2KH4JK2	Location	Cannon LAB station for TODD305 LAB
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; MAXQDA Network License/edu Win/Mac rel. v.11.0.8 from VISA2013003968; SPSS /AMOS v24 Campus ed. from Student Tech license;
	Wired NIC	50:9A:4C:5A:28:57

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	ychen13@wou.edu	889285

Tracking

Entered by	Date	Memo
Yumin Chen			Email Public
Entered by	Date	Memo
Yumin Chen	Sep 26, 2017 02:19 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yumin Chen	Sep 26, 2017 02:19 PM	Delivered and AD updated.	Add Attachment
Yumin Chen	Sep 26, 2017 09:13 AM	12:30	Add Attachment
Yumin Chen	Sep 26, 2017 09:12 AM	Task reassigned to Yumin Chen.	Add Attachment
Yumin Chen	Sep 25, 2017 11:00 AM	Email sent for availability.	Add Attachment
Erika Enriquez	Sep 22, 2017 05:01 PM	Task reassigned to UCS Tech.	Add Attachment
Erika Enriquez	Sep 22, 2017 05:01 PM	**Please Update in AD****	Add Attachment
Erika Enriquez	Sep 22, 2017 05:01 PM	Imaged and ready for delivery..	Add Attachment
Erika Enriquez	Sep 21, 2017 08:13 AM	Task reassigned to Erika Enriquez.	Add Attachment
Tricia Flaherty	Sep 20, 2017 12:54 PM	the MAXQDA is the NETWORK concurrent license and NOT single user	Add Attachment
Tricia Flaherty	Sep 20, 2017 12:53 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Sep 20, 2017 12:49 PM	Gets SPSS and AMOS from Student Tech Campus site license:T:\Spss\CAMPUS_STD_AUTHUSER_SPSS_STAT_A MOS\SPSS24StatisticsSTD_AuthUser Gets MAXQDA v11 from the Behav Sci Network Lab license VISA2013003968 see specific NETWORK LAB LICENSE install info and not single user install T:\MAXQDA+\MAXQDA11 it should talk to a server and allow for 5 simultaneous station uses even though we can install on more then 5 stations for student lab access.	Add Attachment
Courtney Croy	Aug 15, 2017 11:19 AM	NEW EQUIP SETUP: A Dell CPU W#20170210 and monitor W#20170211 are to be set up and delivered for Melissa Cannon in Todd 305. These are located in ITC 008 on the counter across from the storage wall.	Add Attachment