Service Request Ticket - # 64635

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 16, 2017 03:09 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131086[Edit Inv] (opens in a new window) Bldg/Room RWEC 216
Service Tag Description Xerox Phaser 3320/DNI Printer
Serial No. LA2586091 Location Mark Girod, Dean of College of ED

Model 3320/DNI Hostname
Notes 1200dpi x 1200dpi (B&W), 300sheet(s) Capacity / Legal (8.5 in x 14 in, USB Type B, RJ-45, Wireless / 128MB Installed RAM / 384MB Maximum RAM / 1 Year Warranty, up to 37 ppm and a first-page-out time as fast as 6.5 seconds, duplexing, 80,000 page duty cycle Ink/Toner Refill
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 16, 2017 04:12 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Aug 16, 2017 04:12 PM 
The printer was on paused, i tried to unpaused but
it didnt work so i removed and re-add the printer.
 Add Attachment
Shina Oladiti Aug 16, 2017 03:14 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Aug 16, 2017 03:14 PM 
Status changed from (5) Completed to (1) Pending
 Add Attachment
Shina Oladiti Aug 16, 2017 03:12 PM 
Task reassigned to UCS Tech.
 Add Attachment
Shina Oladiti Aug 16, 2017 03:11 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Aug 16, 2017 03:11 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brighton Bohnenkamp Aug 16, 2017 03:09 PM 
The printer is having problems connecting, they 
are not able to print
 Add Attachment