Service Request Ticket - # 64646

Service Request Information

CONTACT Name Powell, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2017 12:26 PM
Department Behavioral Sciences Division Phone 88299
Location Email dalket@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130917[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 4447V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:51:5C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 22, 2017 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 22, 2017 01:56 PM 
Linked her email using outlook. And also helped
her to resolve the printing issue but selecting
automation under color tab.
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Megan Thibeault Aug 22, 2017 12:29 PM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Aug 22, 2017 12:26 PM 
Dr. Powell is having issues with her computer not 
printing in color to the color printer. She also 
needs help linking her school email and personal 
email together.
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