Service Request Ticket - # 64683

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2017 08:46 AM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20100636[Edit Inv] (opens in a new window) Bldg/Room HWC 204
Service Tag Description Extron VTR001 VGA Twisted Pair Receiver #60-582-01
Serial No. A0A3VSE Location Smart Classroom
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Aug 29, 2017 12:40 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Aug 29, 2017 12:40 PM 
This has been fixed on all machines
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Brighton Bohnenkamp Aug 29, 2017 08:46 AM 
They are getting error messages saying "drivers 
need to be installed" Rip said hes had this 
problem before and ucs has fixed it. They were 
able to print from a different PC in the office 
with no problem, but get the driver error on 
two other computers when trying to print.
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