Service Request Ticket - # 64684

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2017 08:48 AM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101168[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55MVFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007;TRANSFERRED TO W#20150667 SR63881 AUG2017--Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop JUNE2017-APRIL2018 SR#63879

Wired NIC BC:30:5B:DA:AB:E6

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 29, 2017 09:27 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 29, 2017 09:27 AM 
That is done! I have to delete the driver and
remove the computer then re-install the printer.
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Shina Oladiti Aug 29, 2017 08:54 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Aug 29, 2017 08:48 AM 
****This is an email****
Hello,
 
Was there a service request put in for a port 
to be installed in NS105?  We had UCS set up a 
computer and I believe we needed an extra data 
port.  Also, for some reason since I got my new 
computer installed, my “print screen” doesn’t 
work.
 
Thank you,
Cinda
 
Computer in NS105  WOU# 20101168[Edit Inv]
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