Service Request Ticket - # 64685

Service Request Information

CONTACT Name West, Beverly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2017 08:49 AM
Department VP Academic Affairs/Provost Phone 88796
Location Email westb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140855[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BKP7R52 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BKP7R52 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:47:6C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 29, 2017 09:56 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 29, 2017 09:56 AM 
Took the machine off domain and add it back.
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Shina Oladiti Aug 29, 2017 08:55 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Aug 29, 2017 08:49 AM 
****This is an email****
Hi:

We have a computer in the main area in ITC 204, 
it is hooked up to a small smart classroom 
setup. I just tried to logon and received this 
error: "The security database on the server 
does not have a computer account for this 
workstation trust relationship." The computer 
ID is 20140855[Edit Inv].

We'll need to use it in about a week, so this 
isn't urgent.

Thanks!

-Beverly
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