Service Request Ticket - # 64692

Service Request Information

CONTACT Name Stalley, Jackson   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2017 11:14 AM
Department Library & Media Services Phone 88894
Location Email stalleyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141149[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DD2NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. DD2NV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:53:2F


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Aug 29, 2017 04:07 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Peter Puettmann Aug 29, 2017 04:07 PM
was able to get lock to go away by turning screen
off and on. scan for malware came back clean 
Add Attachment
Peter Puettmann Aug 29, 2017 11:25 AM
Task reassigned to Peter Puettmann.
Add Attachment
Brighton Bohnenkamp Aug 29, 2017 11:14 AM
Jackson is getting a padlock icon on his computer 
and can't get it to go away. Its in the way of 
viewing things on his screen and occasionally 
unlocks and locks itself. 
Add Attachment