Service Request Ticket - # 64694

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2017 12:22 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140130[Edit Inv] (opens in a new window) Bldg/Room HL 203
Service Tag 1P7TS12 Description Dell Wyse P25 Zero Client with 32MB Flash/512MB
Serial No. 1P7TS12 Location HL203 Study Room

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CC:B0:7F

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Sep 25, 2017 10:55 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
John Rushing Sep 25, 2017 10:55 AM 
Student Tech replaced power cable with one from 
Tricia.
 Add Attachment
John Rushing Aug 30, 2017 10:19 AM 
Dave D. looked to see when the computer last got 
an IP.  IT was on 8/16/2017 at 6:30pm
 Add Attachment
Shina Oladiti Aug 29, 2017 02:00 PM 
Task reassigned to John Rushing.
 Add Attachment
Shina Oladiti Aug 29, 2017 12:23 PM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Brighton Bohnenkamp Aug 29, 2017 12:23 PM 
Contact Info: michael hansen, 88418
 Add Attachment
Public
Brighton Bohnenkamp Aug 29, 2017 12:22 PM 
The vdi is missing the power cable in the library 
room 203
 Add Attachment