Service Request Ticket - # 64700

Service Request Information

CONTACT Name Bulen, Juli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2017 09:10 AM
Department The Research Institute Phone 88787
Location Email bulenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140323[Edit Inv] (opens in a new window) Bldg/Room MA 330
Service Tag BP42K12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. BP42K12 Location Julia Bulen, TRI

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from P0095622;
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact phillipsa@wou.edu 88862

Tracking

Entered by Date Memo
Alan Phillips
Email

Public
Entered by Date Memo
Alan Phillips Sep 05, 2017 06:06 PM 
Issued to Alan in error, and already completed. 
Probably confused with #64699
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Shina Oladiti Aug 30, 2017 09:46 AM 
Task reassigned to Alan Phillips.
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Shina Oladiti Aug 30, 2017 09:46 AM 
Task reassigned to Alan Phillips.
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Shina Oladiti Aug 30, 2017 09:46 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Shina Oladiti Aug 30, 2017 09:46 AM 
Task completes, there screen is probably showing in the 
monitor but not the laptop. Disconnected it from the dock 
station, powered it off and on it back. Boom, it works, then 
connect it back to dock station
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Gino Salazar Aug 30, 2017 09:17 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Aug 30, 2017 09:10 AM 
Julie logged into her laptop then a blue screen 
popped up and now its frozen. She can't get it to 
power down
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