Service Request Ticket - # 64701

Service Request Information

CONTACT Name Clark, Adry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2017 09:34 AM
Department Service Learning & Career Development Phone 88648
Location Email clarka@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141200[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3YYKV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B8:EB

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 30, 2017 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 30, 2017 10:51 AM 
Done!
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Shina Oladiti Aug 30, 2017 09:38 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Aug 30, 2017 09:34 AM 
Adry needs help getting one of the printers 
connected to her computer so she can print. She 
is also having trouble in word, the formatting 
bar disappeared and she had a hard time finding 
the expand button when I explained it over the 
phone.
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