Service Request Ticket - # 64703

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2017 10:24 AM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130593[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CGH8WZ1 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. cgh8wz1 Location PDR 2023 Giveaway

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0093203, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC EC:F4:BB:16:09:37


Wireless NIC C4:D9:87:47:61:9D


Bluetooth NIC C4:D9:87:47:61:A1

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 30, 2017 10:52 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Aug 30, 2017 10:52 AM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Aug 30, 2017 10:24 AM 
Laptop freezes up when getting into outlook. He 
has tried restarting the computer but is still 
having issues
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