Service Request Ticket - # 64731

Service Request Information

CONTACT Name Backus, Nick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2017 12:38 PM
Department Humanities Division Phone 88851
Location Email backusj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130559[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM3348DV30 Location PDR 2023 Giveaway

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:84:B7


Wireless NIC 60:03:08:EB:D9:74


Bluetooth NIC 60:03:08:EB:D9:75

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Sep 06, 2017 09:34 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Sep 06, 2017 09:34 AM 
Updated to 10.12 and Office 2016.
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Bradley Karkanen Sep 05, 2017 01:55 PM 
Task reassigned to Bradley Karkanen.
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Brighton Bohnenkamp Sep 05, 2017 12:39 PM 
located in the in box
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Brighton Bohnenkamp Sep 05, 2017 12:38 PM 
System update. will pick up tomorrow at noon
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