Service Request Ticket

Service Request Information

CONTACT	Name	Dolenc-Nott, Brooke	Date	Sep 07, 2017 11:12 AM
	Department	Behavioral Sciences Division	Phone	89327
	Location		Email	nottb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170219 (opens in a new window)	Bldg/Room	HL 117
	Service Tag	FJL5XK2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	FJL5XK2	Location	Library
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:02:CB:86

TECHS	Submitted by	Emily Griner	Contact	egriner15@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Sep 15, 2017 11:11 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Sep 15, 2017 11:11 AM	Add printers, she was satisfy with everything	Add Attachment
Shina Oladiti	Sep 15, 2017 11:10 AM	Setup completed!	Add Attachment
Shina Oladiti	Sep 11, 2017 10:45 AM	**This is an email** Hi Adeshina, My start date on campus is Sept. 15th, so I won't be around until Friday. But I can be in my office on Friday between 9 a.m. and 12 p.m. Would a time on Friday morning work for you? Thank you! Brooke Dolenc Nott	Add Attachment
Shina Oladiti	Sep 08, 2017 05:01 PM	Sent an email for availability.	Add Attachment
Shina Oladiti	Sep 08, 2017 04:59 PM	******************** Please update in AD. ********************	Add Attachment
Shina Oladiti	Sep 08, 2017 04:58 PM	Prepped and ready for delivery, it is back on the inventory counter.	Add Attachment
Shina Oladiti	Sep 08, 2017 04:28 PM	Updates are done, running windows update.	Add Attachment
Shina Oladiti	Sep 08, 2017 12:28 PM	Imaging completed!	Add Attachment
Megan Thibeault	Sep 08, 2017 10:20 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Emily Griner	Sep 07, 2017 11:20 AM	equipment is located on Inventory Counter in ITC008	Add Attachment
Emily Griner	Sep 07, 2017 11:12 AM	Setup new desktop computer W#20170219 and monitor W#20170220 for non tenure track faculty arriving Sept 15, 2017. secondary contact is Linda Kunze	Add Attachment