Service Request Ticket - # 64806

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2017 09:17 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160182[Edit Inv] (opens in a new window) Bldg/Room RWEC 139
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X468849 Location DSPS Office printer

Model 4622/DT Hostname dsps-139.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.184.23 ***This printer is locked down by specific users*** Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:C7:44

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 08, 2017 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 08, 2017 10:42 AM 
Took the drum out and re-installed it. The error 
went away and printers were coming through.
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Erika Enriquez Sep 08, 2017 09:17 AM 
Says cartridge drum is invalid.
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