Service Request Ticket - # 64824

Service Request Information

CONTACT Name Freedman, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2017 08:53 AM
Department The Research Institute Phone 89280
Location Email freedmanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140019[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 38RKH12 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 38rkh12 Location PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0094858; TRANSFERRED to W#20180303 on SR#69104 and deserialized on W#20140019-Adobe CC 201* serialized desktop install transferred from W#20100804(SR58179)

Wired NIC EC:F4:BB:54:FE:7A


Wireless NIC F8:16:54:0B:F6:08


Bluetooth NIC F8:16:54:0B:F6:0C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Sep 11, 2017 10:34 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Sep 11, 2017 10:34 AM 
Peter returned the laptop to Cheri in Todd 245
with charger included
 Add Attachment
Brighton Bohnenkamp Sep 11, 2017 08:53 AM 
call 907 690 1462 when done
Add Attachment
Brighton Bohnenkamp Sep 11, 2017 08:53 AM 
****This is an email****
Hello,
I am trying access my Adobe Illustrator files 
and it says that my license has expired. I need 
it fixed asap since I am the only one in my 
department now that has this application.  Is 
there any way to keep this license from 
expiring in the future?

I will bring my laptop by first thing in the 
morning since I need some AI files updated by 
tomorrow.

Thanks,
Cheri
 Add Attachment