Service Request Ticket - # 64839

Service Request Information

CONTACT Name Plummer, Kathryn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2017 08:03 AM
Department Service Learning & Career Development Phone 88041
Location Email plummerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141195[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1F6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 1F6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:6B:B0

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Sep 12, 2017 09:35 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Sep 12, 2017 09:35 AM 
Printer required driver "update", updated on admin 
account.
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Yumin Chen Sep 12, 2017 08:05 AM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Sep 12, 2017 08:03 AM 
I am receiving an error message of "driver needed"
when trying to print to our resume printer here in
the office.   CR-Resumes(\\krusty)

Please advise.
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