Service Request Ticket - # 64843

Service Request Information

CONTACT Name Graham, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2017 11:09 AM
Department Deaf Studies and Professional Studies Phone 88322
Location Email grahamp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131071[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag Description Apple MacBook Pro 15-inch w/Retina Display #Z0PT
Serial No. C02MV0NFFD58 Location Erine Traine

CPU Intel Core i7(2.0GHz quad, 6MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0094370, Apple Final Cut Pro X from P0094319(redemption Code)

Wireless NIC 3C:15:C2:DC:77:6E


Bluetooth NIC 3C:15:C2:DC:77:6F

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Sep 12, 2017 03:59 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Sep 12, 2017 03:59 PM 
Fixed.
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Yumin Chen Sep 12, 2017 11:27 AM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Sep 12, 2017 11:09 AM 
It worked last week- but now isn't working.
Perhaps it upgraded itself?
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Kyle Arthenayake Sep 12, 2017 11:09 AM 
My adobe PDF won't open. I can open the program,
but the PDF will not appear.
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