Service Request Ticket - # 64847

Service Request Information

CONTACT Name Lopez-Cruz, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2017 01:08 PM
Department Multicultural Student Services Phone 88424
Location Email lopezcruzm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130969[Edit Inv] (opens in a new window) Bldg/Room WUC 212A
Service Tag Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287243RAFUS Location Luanne Carrillo
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Sep 14, 2017 09:38 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Sep 14, 2017 09:38 AM 
The monitor 20130969[Edit Inv] is work. unDisable and 
selected the coreect playback devices fixed the 
problem.
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Yumin Chen Sep 12, 2017 04:02 PM 
Replaced monitor 20130969[Edit Inv] to 20120172[Edit Inv]. 20130969[Edit Inv] is 
located on techs small counter for testing
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Yumin Chen Sep 12, 2017 02:17 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Sep 12, 2017 01:08 PM 
Marlene is having troubles with the sound on her 
computer. She says the sound icon pops up but 
doesn't light up like the sound is on
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