Service Request Ticket - # 64848

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2017 01:11 PM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140399[Edit Inv] (opens in a new window) Bldg/Room HL 106
Service Tag Description Dell Wyse P25 Zero Client with 32MB Flash
Serial No. 9N10NB32840 Location 24 Hour lounge/LAB Station#04

CPU Teradici TERA2321 PCoIP


OS Windows 7 Pro, 64 bit Software NO OFFICE FOR KIOSK station, Microsoft VDA subscription from P0096341, VMWare View Premier with Maint from P0091580/stock

Wired NIC 00:80:64:D3:D6:DE

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 09, 2017 10:44 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Sep 25, 2017 10:39 AM 
routed the kiosk web page to start 
https://wou.joinhandshake.com/login
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John Rushing Sep 15, 2017 12:04 PM 
I met with her to see what we need to have the 
browser on the kiosk direct to. I also met with 
Ron on SSO.
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Bradley Karkanen Sep 12, 2017 02:48 PM 
Task reassigned to John Rushing.
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Brighton Bohnenkamp Sep 12, 2017 01:11 PM 
****This is an email****
Hello UCS,
I'd like to put in a request to have same one 
look at the slim line computer #20140399[Edit Inv] 
convert to a basic OS with internet connection. 
It sits on the front desk in WUC Room 119. It 
will be our new check in center for Wolf Link/ 
Handshake.


Tracy C. Boyson
Office Specialist, M 9-2, T-W 10-3, TH 10-2
boysont@wou.edu • (503) 838-8432 • x8843
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